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10 Supervisory People Skills Tips to Live By
Supervisors aren’t often thought of as employees with exemplary people skills. However, research shows that while supervisors who are considered excellent task managers are rated throughout the top, middle, and bottom, it is supervisors who are considered excellent...
Ideas for Spreading Holiday Cheer at the Office
During the holidays, employees are often distracted by their own plans and year end job wrap up activities. As a supervisor, you likely have your eye on the bottom line and what it will look like at the close of the year. It is in everyone’s best interest to keep productivity up and employee spirits positive, spreading holiday cheer at the office during the holidays.
What is CivicExcellence?
Click the video above find out the answer to the question, what is CivicExcellence, as well as how it came to be, and how it works!Transcript of What is Civic Excellence? Video Hi, my name is Tracey Lorenson. I'm one of the principals of CivicExcellence. We've been...
Skills to Influence Others in Local Government
Skills to influence others are crucial to personal and professional success, especially in local government. At the elected official level, influencing skills directly impact your success at championing issues important to you and your community. At the management...
7 Steps to Improve Your Influence Internally in Local Government
I was presenting at the Municipal Administration Training Institute (MATI), in British Columbia recently, discussing how important influence, respect, and trust are to build a high performing team. I like to use the acronym RESPECT to outline 7 specific areas to...
How to Identify the Causes of Conflict in Local Government
Download FREE Conflict Style Resolution Assessment Hi, I'm Tracey Lorenson and welcome to this "Quick Tips" episode, How to identify the causes of conflict? Local government decision-making is a "contact sport" Clashes between priorities,...
Use Conflict as a Catalyst in Local Government
How do you use conflict as a catalyst for productive change? As a consultant to local governments, a common question I get asked is: “How do we maximize decision making while not letting conflict get in the way?”