BUILDING A COMMUNITY OF COMMUNITIES
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How to Have Constructive Conversations in Local Government
How can you have more constructive conversations? In most local governments people have a tendency to wait until a conflict is festering and large before we actually deal with it. Ironically this
Use Conflict as a Catalyst in Local Government
How do you use conflict as a catalyst for productive change? As a consultant to local governments, a common question I get asked is: “How do we maximize decision making while not letting conflict get in the way?”
How to Identify the Causes of Conflict in Local Government
Download FREE Conflict Style Resolution Assessment Hi, I'm Tracey Lorenson and welcome to this "Quick Tips" episode, How to identify the causes of conflict? Local government decision-making is a "contact sport" Clashes between priorities,...
7 Steps to Improve Your Influence Internally in Local Government
I was presenting at the Municipal Administration Training Institute (MATI), in British Columbia recently, discussing how important influence, respect, and trust are to build a high performing team. I like to use the acronym RESPECT to outline 7 specific areas to...
Skills to Influence Others in Local Government
Skills to influence others are crucial to personal and professional success, especially in local government. At the elected official level, influencing skills directly impact your success at championing issues important to you and your community. At the management...
What is CivicExcellence? (click to watch video)
Overview of how CivicExcellence came to be, and how it works! Transcript of Video Hi, my name is Tracey Lorenson. I'm one of the principals of CivicExcellence. We've been getting a lot of questions about what CivicExcellence is and how it came about. I've been...