BUILDING A COMMUNITY OF COMMUNITIES

Join Our Community for E-Learners

Leading experts in their fields provide timely and relevant local government specific training, creating a common language and philosophy throughout your entire organization.

With tightening budgets and increased workloads, the skills and expertise of your existing staff and managers are a valuable resource that must be developed through practical, multi-faceted training and mentoring. It’s important to create an environment where staff want to learn and have access to training that fits into the workday and can be done anywhere and at any time.

Current Styles of Training + Professional Development Aren’t Working…

It’s expensive – 1 or 2 days of in-person training can quickly swallow up your entire training budget
It doesn’t stick – With little to no follow-up and ongoing support, staff walk away with knowledge that they rarely put into practice
It’s time-consuming – Registering your department (or most of it) into full or half-day training courses means big losses for productivity and work plans
It’s inconsistent – And if only some of your staff attend the in-person training, it’ll be impossible to get the benefits of implementing what they’ve learned because there won’t be a same page for everyone to get on

WITH ALL THE BUZZ ABOUT
“ASSET MANAGEMENT”…

WHAT ARE YOU DOING TO MANAGE YOUR
“HUMAN ASSETS”?

WHY CIVICEXCELLENCE?

LOCAL GOVERNMENTS

LARGE & SMALL

FORUMS

SHARE IDEAS

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CERTIFICATES

TRACK YOUR PROGRESS

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TOP EXPERTS

ACCESS TOP ADVISORS

COACHING

MONTHLY CALLS

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TIME SAVER

SAVE TIME & TRAVEL

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COURSE RESOURCES

ACCESSMENTS & WORKSHEETS

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FREE RESOURCES

DOWNLOADABLE TIPS

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ACCESS

ANYWHERE, ANYTIME

Join the Academy as a Solo Manager or With Your Entire Team

HOW CIVICEXCELLENCE WORKS

MANAGEMENT TRAINING ESSENTIALS

MONTHLY TRAINING FOR LOCAL GOVERNMENT MANAGERS

Your membership includes all of our Management Essential courses - allowing you to Assess, Practice and Develop your management skills.

COURSES AND LEARNING TRACKS FOR YOUR TEAM

MONTHLY TRAINING FOR THE STAFF THE REPORT TO YOU

Develop the skills of your entire team with courses and assessments for their development as an individual and contributing team member. Keep track of their progress with certifications and reports.

CONNECT ON THE FORUMS

MEMBER'S ONLY FORUMS TO COLLABORATE AND NETWORK

You'll get access to our member's only forums to connect and collaborate with members enrolled in the same courses and based on local government locations and interests.

MENTOR OFFICE HOURS

MEET MONTHLY FOR OFFICE HOURS GET FREE CONSULT HOT SEATS WITH OUR MENTORS

Get your questions answered by our mentors in monthly office hours reserved only for members. These will also include guest experts and you'll have the opportunity to submit your questions in advance - publicly or anonymously.

Join the Academy as a Solo Manager or With Your Entire Team

Individual Management Enrollment

$97/month

Access to 6 selected courses per year
Access to monthly Municipal Management Mastermind Calls
On-demand access to CivicExcellence mentors
$97 onboarding fee (*waived if you sign up for annual membership)

Municipal Management with Team

$497/month

Facilitator notes for manager to lead team lunch & learns
Access to monthly Municipal Management Mastermind Calls
On-demand access to CivicExcellence mentors
Access to all courses upto 8 team members
Team behavioral profile assessment
$97 onboarding fee (*waived if you sign up for annual membership)

ENGAGED LEARNERS

HOURS SAVED

ORGANIZATIONS TRAINED

HOURS OF CONTENT

FREQUENTLY ASKED QUESTIONS

WHAT IS CIVICEXCELLENCE ELEARNING?

Designed specifically for local government, CivicExcellence eLearning is the next generation in training, combining live calls with experienced instructors with video, interactive exercises and much more.

CivicExcellence eLearning offers instant access to training that can improve both your individual performance, and that of your local government, all from your desk, and at your own pace.

WHY ELEARNING FOR LOCAL GOVERNMENT?

We’ve been delivering interactive webinars to local governments for over 10 years. We developed this program of online courses in response to feedback from you, our learners. We understand that you want high quality municipal-focused training that:

Is convenient (self-paced) allowing you to focus on the areas most important for your unique development
Involves practice exercises
Offers a sense of community
Suggests development plans
Gives access to coaching and experts.

You’ll receive “live quality” training, at a fraction of the price and without travel time and lost productivity.

HOW DO THE COURSES WORK?

CivicExcellence courses are created to keep you engaged, and go well beyond the basics of voice-over slides. Our courses are delivered in bite-sized modules that you can review at your own pace.

Each module features a variety of tools to inform and engage learners, such as assessments, quizzes, exercises and downloadable worksheets. Once you are registered, you simply click on the link to your course to view the modules, watch the presentation or video, and do an exercise, take a quiz or download a worksheet.

CAN I ACCESS MY COURSE ON MY MOBILE PHONE OR TABLET?

Courses are designed around the way you learn. They are available on any desktop or laptop computer, and fully adapted for mobile and tablet so you can access your courses, your way.

HOW DO THE COURSES FIT TOGETHER?

Courses can be taken on their own or as a bundle with a number of related courses. Once you finish your first course in the bundle, you’ll be able to do an assessment and we’ll make some suggestions that can help advance your professional development.

HOW LONG IS EACH COURSE?

It depends on the course. Course length varies by topic and the number of modules needed to present the information in an informative and engaging way. Each course has a description page that identifies how many hours each is likely to take.

Courses are broken down into a series of modules that can take anywhere from a few minutes to about 10 to 15 minutes, allowing you to fit learning into even the most demanding schedule.

Click here to see our current list of offerings.

DO I GET A CERTIFICATE?

Yes! Upon successful course completion, a certificate will be delivered to your inbox.

WHO ARE THE INSTRUCTORS?

Our seasoned instructors are selected based on their deep knowledge of local government and experience in teaching webinars and workshops, consulting and facilitating. We’ll provide insight into the unique world of local government from an employee and an elected point of view.

View our current presenters and mentors here

HOW CAN I CONNECT WITH OTHERS IN MY COURSE?

Building connections is what CivicExcellence is all about. Our learners become part of an exclusive discussion forum where you can share ideas, solve problems and build your network in your area of study.

HOW ARE THE COURSES SELECTED?

Our courses are selected based on the feedback we receive from our learners, HR Managers, CAOs, elected officials, association partners and others. Our faculty stays abreast of trends in the world of local government so we can develop our roles as local government professionals and qualified elected (or those-to-be) officials.

Please send any topics you’d like to see added to info@civicexcellence.com

HOW CAN I PAY?

Individual courses can be paid for by the charge card of your choice. Multiple registrations can be paid by invoice. Simply contact us at info@civicexcellence.com

CAN I TALK TO A REAL PERSON IF I HAVE QUESTIONS?

Absolutely! You can chat with us at anytime by clicking the chat icon at the right anytime. Contact information for each instructor can be found here.

Join the Academy as a Solo Manager or With Your Entire Team

Featured local government organizations we're proud to have worked with...

and 100s of local governments across Canada.